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Frequently Asked Questions

Below you will find tutorials that will show you how to navigate different parts of the website. If you are still having trouble getting to a certain part or are unable to do something please to not hesitate to call and our team would be glad to assist you.

The Way We do Things at Edmac

An explanation of how we do things at Edmac and how to use the different functions of the website. 

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Finding your Tracking Number

If you are unable to find your tracking number than this pdf will take you through two different options to find your tracking number for any particular order. 

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Quick Search

This pdf tutorial will take you through step by step the process to how to use our quick search tool. This tool is very helpful in ordering multiple item quick if you have the product information or SKU of the product you are looking for.

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Shopping List

This pdf tutorial will take you through step by step the process to how to use our shopping list feature. This feature is a way for our sales team to quote you parts using the website. It will help you to see the comparison between the OEM and our aftermarket equivalent so that you can look at them both and pick which one works best for your company. All you have to do from your shopping list is check and update your quantities and then add the products to your cat and go through the check our process.

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